You can easily uninstall Office for Mac apps such as Word, Excel, PowerPoint, OneNote, and Outlook using these instructions. You must be signed in as an administrator on the Mac or provide an administrator name and password to complete these steps.
Newer versionsOffice for Mac 2011
The second tool–the Office 365 Support and Recovery Assistant–is much like the old Office Diagnostics tool you may remember from Office 2007. It covers more problems and hooks into online support resources better, but unfortunately is only available to users of Office 365 Business.
You must be signed in as an administrator on the Mac or provide an administrator name and password to complete these steps.
Remove Office for Mac applications
- Open Finder > Applications.
- Command +click to select all of the Office for Mac applications.
- Ctrl+click an application you selected and click Move to Trash.
Remove files from your user Library folder
- In Finder, press +Shift+g.
- In the window that opens, enter ~/Library and then click Go.
- Open the Containers folder and ctrl+click each of these folders and Move to Trash. Note that some of these folders may not be present.
- com.microsoft.errorreporting
- com.microsoft.Excel
- com.microsoft.netlib.shipassertprocess
- com.microsoft.Office365ServiceV2
- com.microsoft.Outlook
- com.microsoft.Powerpoint
- com.microsoft.RMS-XPCService
- com.microsoft.Word
- com.microsoft.onenote.mac
- Warning: Outlook data will be removed when you move the three folders listed in this step to Trash. You should back up these folders before you delete them.Click the back arrow to go back to the Library folder and open Group Containers. Ctrl+click each of these folders if present, and Move to Trash.
- UBF8T346G9.ms
- UBF8T346G9.Office
- UBF8T346G9.OfficeOsfWebHost
Remove from Dock and restart
![Office Office](/uploads/1/2/5/3/125370602/606237511.png)
- If you put any of the Office applications in your Dock, go to each one and ctrl + click > Options > Remove from Dock.
- Restart your Mac to complete the uninstall.
Related Topics
Support for Office for Mac 2011 ended on October 10, 2017. All of your Office for Mac 2011 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. Upgrade to a newer version of Office so you can stay up to date with all the latest features, patches, and security updates. |
To uninstall Office for Mac 2011 move the applications to the Trash. Once you've removed everything, empty the Trash and restart your Mac to complete the process.
Before you remove Office for Mac 2011, quit all Office applications and make sure there's nothing in Trash that you want to keep. Leave Office applications closed while you go through this process.
Uninstall Office for Mac 2011
Note: You must be signed in as administrator to do these steps, and you probably already are, if you're using your own Mac. If you're at a Mac that's part of a network at work, you might have to ask someone in your IT organization for help with signing in as administrator.
Remove the Microsoft Office 2011 folder
- Open Finder > Applications
- Find and then drag the Microsoft Office 2011 folder to Trash.
- Restart your computer.
Related Topics
Office 365 is an extremely reliable service, with service availability that typically exceeds 99.9 percent. So if an occasional issue occurs with, for example, getting your email, you may not know where the difficulty lies. Is it your network connection? Has your colleague inadvertently removed your access to that shared mailbox? In these situations, wouldn’t it be nice if you had an automated assistant to help you troubleshoot—and resolve—the problem? Now, there is!
The Support and Recovery Assistant for Office 365 is an easy-to-use app that asks you some simple questions, tests for some of the most common Office 365 support issues and attempts to implement resolutions on your behalf. While the current version is focused on some the more common scenarios people encounter with Outlook, the Support and Recovery Assistant will gain new troubleshooting and resolution capabilities in the future. The Support and Recovery Assistant is built to automatically update itself as these new capabilities become available.
Getting the Support and Recovery Assistant
You can install the Support and Recovery Assistant by visiting diagnostics.outlook.com. Note that you’ll need to have administrator rights to install software on your computer.
Itool For Mac
Helping to grow and improve the Support and Recovery Assistant
Office 365 For Mac Pro
As the last step in using this tool, you are asked to let us know if the Support and Recovery Assistant was able to resolve the problem, assign a rating to your experience and provide any feedback for how the tool could be improved. We carefully review these submissions and use this information to help prioritize new ways that the Support and Recovery Assistant can help find and fix issues.
For more information about the tool, please visit Fix Outlook account problems in Office 365 and watch the video and see some sample images from the app.
We encourage you to install the Support and Recovery Assistant, so that if you do run into an issue, your automated assistant is ready to help!